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Table 1 Substantive theory for acting scientifically and pragmatically – challenges and corresponding actions required for successful evidence translation and improvement

From: Simple rules for evidence translation in complex systems: A qualitative study

Act scientifically and pragmatically

Common challenges

Simple rules: strategies for overcoming challenges

Pre-selected interventions may not solve the problems of the local system

 - People will not be motivated to change if they do not perceive a problem exists, or if wider concerns prevail

 - Varying perceptions of current practice

 - Conflicting views of problem and improvement approach

Understand the problem and opportunities

- Draw on evidence and local knowledge to understand the problem and opportunities

- Understand perceptions of local needs and priorities

- Identify common improvement goals

‘Evidence’ and interventions need to be perceived as locally relevant and actionable

 - Varying perceptions of evidence

 - Interventions may not be used or work effectively

 - Interventions need to fit with or modify existing practices, behaviours and competencies

 - Interconnected challenges emerge as changes are made

 - Changes have unintended consequences

 - Multiple interventions are likely to be required

Identify, test and iteratively develop potential solutions

- Identify intervention ideas based on evidence and build theory of change

- Incremental experimental approach to introduce changes

- Identify and respond to emergent challenges

- Identify adverse effects in other parts of the system

- Modify and refine change theory in response to learning

- Review and balance investment of effort across problems and potential interventions to maximise impact

Individual perceptions of system performance are unreliable

 - System performance and characteristics can be hard to see from any individual perspective as they do not take into account system complexity

 - Objective measures can reveal how the system is performing but may not reveal why or what changes are required

 - A lack of data and narrative limits learning, including within teams, organisations or for research

Assess whether improvement is achieved, capture and share learning

- Carefully select a small number of measures as an objective indication of system performance

- Use regular measurement to assess impact and inform actions

- Use formal and informal methods to obtain feedback that can explain performance and guide future actions

- Capture change narrative and use for organisational memory, to spread learning and to inform research

Interventions need to be reviewed and adapted as systems evolve over time

 - Healthcare is a continually changing dynamic system

 - Competing factors threaten long-term success

- New evidence, priorities and opportunities emerge

Invest in continual improvement

- Anticipate, plan and monitor for threats to sustainability

- Proactively identify and incorporate new evidence

- Continually respond to new ‘problems’ and opportunities