Table 4 Participant characteristics
From: Qualitative evaluation of the implementation and national roll-out of the NHS App in England
Patient participants (n = 49) | ||
|---|---|---|
Age (years): mean (SD), range | 53 (13.26), 20–79 | |
Gender n (%) | Female | 30 (61%) |
Male | 19 (39%) | |
Ethnicityan(%) | White British | 33 (67%) |
Indian or British Indian | 5 (10%) | |
Pakistani or British Pakistani | 2 (4%) | |
Black British | 3 (6%) | |
Black Caribbean | 2 (4%) | |
Black African | 1 (2%) | |
British Bengali | 1 (2%) | |
White European | 1 (2%) | |
Turkish | 1 (2%) | |
Location in England n (%) | South East | 19 (39%) |
North West | 11 (22%) | |
East Midlands | 8 (16%) | |
North East | 6 (12%) | |
South West | 4 (8%) | |
West Midlands | 1 (2%) | |
Caring responsibilities n (%) | Yes | 11 (22%) |
No | 38 (78%) | |
NHS staff (n = 23) | ||
Roles n (%) | Admin role | 8 (35%) |
Practice Manager | 5 (22%) | |
GP | 4 (17%) | |
GP Partner | 4 (17%) | |
Nurse | 1 (4%) | |
Healthcare Assistant | 1 (4%) | |
Gender n (%) | Female | 17 (74%) |
Male | 6 (26%) | |
Ethnicityan(%) | White British | 9 (39%) |
Indian or British Indian | 8 (35%) | |
Pakistani or British Pakistani | 2 (9%) | |
Black Caribbean | 1 (4%) | |
Other Arabic | 1 (4%) | |
White European | 1 (4%) | |
Filipino | 1 (4%) | |
Location n (%) | North West | 7 (30%) |
South East | 7 (30%) | |
North East | 6 (26%) | |
East Midlands | 3 (13%) | |
Stakeholders (n = 16) | ||
Stakeholder number | Organisation | Role |
SH1 | CCGb | Project Lead |
SH2 | CCG | Management |
SH3 | NHS App development and implementation teams | User Researcher |
SH4 | CCG | Management |
SH5 | CCG | Department Head |
SH6 | Data privacy organisation | Coordinator |
SH7 | NHS App development and implementation team | Department Head |
SH8 | Industry | Management |
SH9 | Industry | Director |
SH10 | Health tech support company | Implementation role |
SH11 | NHS App development and implementation teams | Director |
SH12 | CCG | Management |
SH13 | CCG | Implementation role |
SH14 | CCG | Implementation role |
SH15 | Professional Body | Stakeholder |
SH16 | Industry | CEO |
Organisations n (%) | CCG | 7 (44%) |
NHS App development and implementation teams | 3 (19%) | |
Industry | 3 (19%) | |
Data privacy organisation | 1 (6%) | |
Professional body | 1 (6%) | |
Health tech support company | 1 (6%) | |
Roles n (%) | Management | 4 (25%) |
Implementation role | 3 (19%) | |
Director | 2 (13%) | |
Department Head | 2 (13%) | |
CEO | 1 (6%) | |
Project Lead | 1 (6%) | |
User Researcher | 1 (6%) | |
Coordinator | 1 (6%) | |
Policy Officer | 1 (6%) | |
Gender n (%) | Female | 12 (75%) |
Male | 4 (25%) | |
Ethnicityan(%) | White British | 15 (94%) |
Indian or British Indian | 1 (6%) | |
Location n (%) | South East | 9 (56%) |
North West | 5 (31%) | |
East Midlands | 2 (13%) | |