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Table 3 Chat topic analysis (n = 363)

From: Language complexity of patient-physician chat communication on hypertension control: results of the cluster-randomised PIA study

Word category

Most frequently used word variation (in German)

Total number of occurrences

Number of occurrences by patients

Number of occurrences by practice

p values

n

%

n

%

n

%

Total number of words

 

64,164

100.00

27,545

42.93

36,619

57.07

1.0

Blood pressure

Blutdruck

Blutdruckwerte

RR

1110

1.73

146

13.15

964

86.85

 < 0.001

Measurements

Messen

Messungen

Gemessen

724

1.13

176

24.31

548

75.69

 < 0.001

Pharmacological agents/medication brand names

Ramipril

Amlodipin

Candesartan

619

0.10

298

48.14

321

51.86

0.008

Medication

Medikamente

Medikament

Med

528

0.8

172

32.58

356

67.42

1.53

Pills

Tablette

Tabletten

Tabl

246

0.38

130

52.85

116

47.15

0.001

Prescription

Rezept

Rezepte

Rezeptbestellung

227

0.35

100

44.00

127

55.90

0.73

Practice

Praxis

Praxisteam

222

0.35

59

26.58

163

73.42

 < 0.001

Appointment

Termin

Impftermin

Labortermin

118

0.18

74

62.71

44

37.29

 < 0.001

Eating and drinking

Wasser (drinking-related ones only)

Bier

Kaffee

98

0.15

69

70.41

29

29.59

 < 0.001

Therapy

Therapie

Therapieänderung

Therapieanpassung

90

0.14

5

5.56

85

94.44

 < 0.001

Vaccination

Impfung

Geimpft

Impftermin

89

0.14

56

62.92

33

37.08

 < 0.001

Oxygen

Sauerstoff

Sauerstoffsättigung

64

0.10

63

98.44

1

1.56

 < 0.001

Phone

Telefonisch

Telefon

Telefonieren

63

0.10

25

39.68

38

60.32

0.60

Pulse

Puls

Pulswerte

Ruhepuls

63

0.10

42

66.67

21

33.33

0.0001

Pain

Kopfschmerzen

Schmerzen

Schmerzt

61

0.10

52

85.25

9

14.75

 < 0.001

Vacation

Urlaub

Urlaubstage

52

0.08

22

42.31

30

57.69

0.92

Stress

Stress

Stressige

Stresssituationen

52

0.08

32

61.54

20

38.46

0.006

Water

Wasser

Wassertablette

Wassertabl

47

0.07

35

74.47

12

25.53

 < 0.001

Sport and exercise

Sport

Bewegung

Fußball

25

0.04

16

64.00

9

36.00

0.03

Diabetes

Blutzucker

Diabetes

Blutzuckerwerten

9

0.01

6

66.67

3

33.33

0.15