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Modifiable risk factors of vaccine hesitancy: insights from a mixed methods multiple population study combining machine learning and thematic analysis during the COVID-19 pandemic
BMC Medicine volume 23, Article number: 155 (2025)
Abstract
Background
Vaccine hesitancy, the delay in acceptance or reluctance to vaccinate, ranks among the top threats to global health. Identifying modifiable factors contributing to vaccine hesitancy is crucial for developing targeted interventions to increase vaccination uptake.
Methods
This mixed-methods multiple population study utilized gradient boosting machines and thematic analysis to identify modifiable predictors of vaccine hesitancy during the COVID-19 pandemic. Predictors of vaccine hesitancy were investigated in 2926 Norwegian adults (Mage = 37.91, 79.69% female), before the predictive utility of these variables was investigated in an independent sample of 734 adults in the UK (Mage = 40.34, 57.08% female). Two independent teams of authors conducted the machine learning and thematic analyses, blind to each other’s analytic procedures and results.
Results
The machine learning model performed well in discerning vaccine hesitant (n = 248, 8.48% and n = 109, 14.85%, Norway and UK, respectively) from vaccine uptaking individuals (n = 2678, 91.52% and n = 625, 85.15%), achieving an AUC of 0.94 (AUPRC: 0.72; balanced accuracy: 86%; sensitivity = 0.81; specificity = 0.98) in the Norwegian sample, and an AUC of 0.98 (AUPRC: 0.89; balanced accuracy: 89%; sensitivity = 0.83; specificity = 0.97) in the out-of-sample replication in the UK. The mixed methods investigation identified five categories of modifiable risk tied to vaccine hesitancy, including illusion of invulnerability, doubts about vaccine efficacy, mistrust in official entities, minimization of the societal impact of COVID-19, and health-related fears tied to vaccination. The portrayal of rare incidents across alternative media platforms as fear amplifiers, and the mainstream media’s stigmatizing presentation of unvaccinated individuals, were provided as additional motives underlying vaccine reluctance and polarization. The thematic analysis further revealed information overload, fear of needles, previous negative vaccination experiences, fear of not getting healthcare follow-up after vaccination if needed, and vaccine aversion due to underlying (psychiatric) illness (e.g., eating disorders) as motives underlying vaccine hesitance.
Conclusions
The identified influential predictors were consistent across two European samples, highlighting their generalizability across European populations. These predictors offer insights about modifiable factors that could be adapted by public health campaigns in mitigating misconceptions and fears related to vaccination toward increasing vaccine uptake. Moreover, the results highlight the media’s responsibility, as mediators of the public perception of vaccines, to minimize polarization and provide accurate portrayals of rare vaccine-related incidents, reducing the risk aggravating fear and reactance to vaccination.
Background
Vaccine hesitancy is ranked among the world’s leading health challenges, labeled as one of the top 10 threats to global health by the World Health Organization [1]. This phenomenon is defined as a delay in acceptance or reluctance to vaccinate despite the availability of efficacious vaccines [2, 3]. A key factor promoting vaccine hesitancy as a major global health problem is its ability to reverse progress made in tackling vaccine-preventable disease [1, 4]. Moreover, vaccination is a key proactive measure in protecting against illness, with increases of vaccine coverage estimated to reduce an additional of 1.5 million disease-related deaths per year worldwide [1, 5].
The onset of the recent SARS-CoV-2 pandemic highlighted the general public’s dependency on the availability of efficacious vaccines across the globe, with the course of the pandemic being interconnected with the existence and routine uptake of vaccination [6, 7]. The successful implementation of mass vaccination programs, however, depends on the public’s willingness to vaccinate, rendering vaccine hesitancy as a critical problem during current and forthcoming health crises [7, 8].
Several studies have outlined challenges with vaccine uptake across nations, calling for research to identify predictors of vaccine hesitance [9,10,11]. Specifically, more knowledge is needed about the psychological mechanisms predicting vaccine hesitancy, with these processes likely to be informative across different contexts [12]. An optimal prediction of vaccine hesitancy would constitute the identification of a limited set of key variables with high predictive power, maximizing applicability and practicality of developing public health measures designed to increase vaccine uptake [13]. Moreover, testing the predictive utility of identified predictors in independent samples is imperative to examine their generalizability across populations [14]. It would further be of added utility to identify modifiable factors that are subjectable to change (e.g., risk perception of vaccines) above more stable risk factors such as lower education levels and biological sex [15].
One promising category of modifiable risk factors are cognitions and attitudes [3]. This includes beliefs about the efficacy of vaccination in mitigating societal transmission rates, perceived danger of the virus for societal functioning, and degree to which individuals believe vaccination can effectively protect them against infection [16]. Unlike stable demographic risk factors, these variables can fluctuate and change within individuals, providing opportunities for intervention. Moreover, cognitive and attitudinal factors can play a key role in shaping health behaviors, rendering them important to investigate [17, 18]. In building models incorporating such modifiable factors, it is important to rely on the existing literature to investigate the comparative utility of novel variables against previously identified predictors of hesitancy, facilitating the identification of variables with the greatest importance in predicting hesitance. Previously, a range of demographic factors have been tied to vaccine hesitancy, including unemployment, lower education, younger age, rural residency, female sex, and migrant status [19, 20]. Additionally, sociopolitical and contextual features previously related to hesitancy include governmental trust, COVID-19 anxiety, perceived risk of infection, and social media use [19, 21].
Accordingly, controlling for the impact of these known risk factors, we leveraged the large-scale Norwegian MAP-19 study [22], collected during the COVID-19 pandemic, to investigate the predictive utility of a range of beliefs and attitudes about vaccination, above and beyond sociodemographic variables previously identified to be related to vaccine hesitancy in the literature. To investigate the generalizability of the findings and the utility of identified key predictors across nations, we aimed to perform an out-of-sample replication in a large-scale sample representative of the UK adult population [23, 24].
While machine learning models are powerful for identifying key factors that predict vaccine hesitancy, this predictive advantage can come at the cost of explanation [25, 26]. Moreover, a general limitation with quantitative analyses includes that the use of pre-defined and standardized measures reduces the opportunity to identify novel processes that may be related to hesitancy in an open and unrestricted manner [27]. Accordingly, to increase insight about cognitions and mechanisms related to vaccine hesitancy during the COVID-19 pandemic, we supplemented these predictive models with a qualitative thematic analysis [28] on all the subjects who provided written open-ended explanations for their hesitance. This mixed methods study design allows a more detailed and nuanced understanding of vaccination hesitance [29]. To avoid influence from one set of analytic results to the other, two groups of researchers conducted each set of analyses (i.e., machine learning and thematic analysis) independently.
In summary, this study sought to identify (a) the most influential modifiable predictors of vaccine hesitancy during the COVID-19 pandemic while controlling for demographic characteristics related to the phenomena; (b) investigate the generalizability of the findings by conducting an out-of-sample replication to examine the utility of identified influential predictors in an independent sample from another nation; in addition to (c) provide a more nuanced and comprehensive understanding of vaccine hesitancy through a qualitative investigation of respondents’ motives underlying their hesitance.
Methods
The present study is part of The Norwegian COVID-19, Mental Health and Adherence Project (MAP-19), a large longitudinal study investigating mental health and preventive health behaviors in the adult population during the COVID-19 pandemic [22]. The study was approved by The Norwegian Regional Committee for Medical and Health Research Ethics (REK; reference: 125510) and the Norwegian Centre for Research Data (NSD; reference: 802810).
Study design, participants, and procedure
Eligible participants included all adults (age ≥ 18 years) residing in Norway who provided informed consent to participate in the study. Upon initial recruitment in March 2020 (T1), participants joined through participation in an online survey disseminated to a random selection of Norwegian adults through a Facebook Business algorithm, in addition to systematic dissemination of the survey via national, regional, and local information platforms (i.e., television, radio, and newspapers). This procedure is elaborated in detail elsewhere [30, 31]. The sampling procedure involved the recruitment of a proportional number of subjects from each region of the country with respect to the region’s population size. Data from the eighth wave of the MAP-19 study (T8; collection period: January 2 to January 14, 2022) was used for the present study, where COVID-19 vaccine hesitancy along with beliefs and attitudes about vaccination were measured. In total, 2926 adults provided data at this assessment wave, rendering them eligible for our analyses. Among these, 248 participants (8.48%) were vaccine hesitant, corresponding to the known rate of adults unvaccinated against COVID-19 (approximately 9%) in the Norwegian population around the measurement period [32]. Respondents had the opportunity to receive a pair of noise cancelling headphones for participation. Data quality was further examined through attention checks [33]. This was performed by asking participants the question: “Please provide the response “a little” if you are paying attention to this survey” (response options: not at all; a little, moderately; a lot; extremely). 97.80% of the subjects passed the attention checks, with subjects failing these being excluded from the sample to maintain high data quality.
Measurement
A list of all variables used by the predictive algorithm in the present study, along with their description and coding, is provided in Additional Document 1. Examples of the categories of variables used are presented below.
Vaccine hesitancy
Following assessment practices in the literature, vaccine hesitancy was measured by querying participants about whether they planned to vaccinate against COVID-19 upon availability of a vaccine, with adults responding no coded as hesitant (binary scale: hesitant: 1; willing: 0), yielding the label (i.e., outcome variable) of the study [11].
Sociodemographic predictors
The subjects provided sociodemographic information such as their biological sex (females: 0; males: 1), age (continuous in years; age groups: 18–30 years; 31–44 years; 45–64 years; and 65 years and above), relationship status (in a relationship: 1; single: 0), and education level (compulsory school: 0; upper secondary high school: 1; student: 2; any university degree: 3). Participants further provided information about their current living situation, urban versus rural residency, cultural background, and employment status (see Additional File: Document 1 for full details).
Medical and psychiatric comorbidities
Information regarding the presence of a preexisting psychiatric comorbidity, medical comorbidity, and presence of a chronic illness was obtained. Mental health covariates were included using validated instruments measuring general anxiety symptoms (GAD-7; [34]), sleep difficulties (BIS; [35]), post-traumatic stress symptoms (PCL-5; [36]), and depression (PHQ-9; [37]).
Contextual variables
Participants reported their general level of adherence to pandemic mitigation protocols including social distancing and hygienic behavior recommendations, governmental trust, frequency of information acquisition about the pandemic from different information sources, financial and occupational concerns, worries related to self-infection, and fear about significant others being infected by the SARS-CoV-2 virus [38] (Additional File: Document 1).
Cognitions and beliefs related to vaccination and the pandemic
Attitudes and beliefs related to vaccination, the pandemic, and the SARS-CoV-2 virus were measured by asking subjects to rate the extent to which they agreed with different statements, measured on a 5-point Likert scale (1–5; completely disagree: 1 to completely agree: 5). For instance, overconfidence in ability to avoid the SARS-CoV-2 virus was measured through the statement “I do not need to vaccinate as I have managed to avoid the coronavirus so far”. Other measured cognitions and beliefs included fear of vaccination due to side-effects or related to an underlying illness, extent of belief in whether vaccines were developed too fast to be safe, perceived dangerousness of COVID-19 as an overall societal problem, extent of trust in information disseminated about vaccines from health-care officials, extent of belief in the ability of vaccines to effectively mitigate societal transmission rates, protect against COVID-19 infection, and the perceived health risk associated with vaccinating (Additional File: Document 1). The extent to which the subjects believed in the superiority of natural immunity as compared to vaccination was further measured.
Machine learning analyses
The machine learning analysis was performed by the first and last author, blind to the analytic procedures and results of the qualitative team (second and third authors), and vice versa.
Data splitting
To evaluate the performance of our models in an unbiased manner, and obtain a singular list of variable importances, we reserved 1/3 of our dataset for testing (test set, ntest = 975) before doing any model fitting. The splitting was done while stratifying on vaccine hesitancy and a list of demographic and psychological variables (Additional File: Table S1) to get a similar distribution between the folds (i.e., subsets of data). We used the same strategy to split the remaining 2/3 of the dataset, constituting the training set (ntrain = 1951), into five similar folds to facilitate cross-validation for tuning hyperparameters.
Variable selection and encoding
When predicting vaccine hesitancy, we used a set of 111 variables, comprising of mentioned demographic factors and psychological variables such as attitudes and cognitions all measured prior to or at the same time as the outcome (detailed in Additional File: Document 1). Beyond attempting to select variables with minimal overlap to reflect distinct constructs in the variable selection procedure, decision-tree models (i.e., XGboost) handle any potential multicollinearity well [39]. The outcome variable (vaccine hesitancy) was coded as a binary variable (hesitant: 1; willing: 0). For the predictors, missing data was retained and handled as a distinct level by the trained models [40].
Model fitting
All analyses were run using Python 3.8.6 on a machine running Windows Server 2012. Gradient boosting machines [41] were fitted using the XGBoost library version 1.6.1 [42]. All models were trained to optimize the log loss:
where \({y}_{i}\) denotes the response by person i, \({\widehat{y}}_{i}\) the predicted response for person i, and N the number of participants. To find optimal hyperparameters, we performed an inner cross-validation in the training set, searching for parameters in a complete grid [43]. Due to the sample size restrictions, we constrained our search to five parameters with either two or three possible values (Additional File: Table S2), resulting in 108 models per fold. For model selection in the cross-validation loop, we used the area under the receiver operating characteristic curve (ROC AUC, AUC for short) [44], selecting the hyperparameter settings that yielded the highest average AUC across folds.
Model evaluation
In the final model evaluation, we mainly relied on the AUC. Given the ability of different performance metrics to capture unique properties of the model [45], we computed a set of complementary evaluation metrics, defined below. All metrics rely on the number of true positives (tp), true negatives (tn), false positives (fp), and false negatives (fn):
Area under the precision-recall curve (AUPRC) was approximated with the average precision score (AP), calculated as:
where \({R}_{n}\) denote recall and \({P}_{n}\) denote precision at threshold \(n\).
The aforementioned metrics are all contingent on a threshold to dichotomize what is classified as hesitant versus willing (the classification threshold), often set to 0.5. In the present study, models were selected using the AUC, which does not rely on accurately setting this classification threshold. Thus, we observed that the threshold used by the best performing model was poorly tuned [46]. To alleviate this, we used the ROC curve from the training data to set a moving classification threshold for dichotomization [47]. This was based on the True Positive Rate, \(tpr=\frac{tp}{\left(tp + fn\right)}\), and the False Positive Rate, \(fpr=\frac{fp}{\left(fp + tn\right)}\), at each threshold t in the ROC curve. From these, a geometric mean was computed:
Next, we selected the t yielding the highest geometric mean, \({t}^{*}=\underset{t}{\text{max}}{g}_{t}\), which in the training set was empirically determined as \({t}^{*}=0.13\). This value represents the optimal classification threshold and was used in the calculations of the aforementioned metrics in the test set. Substantively, adjusting the classification threshold is useful to achieve a more balanced performance between detecting true positives and avoiding false negatives, a technique which has been found to be well-suited for imbalanced classification problems [48].
Variable importance
To determine variable importance, we used the default XGBboost functionality based on calculating the average gain for each split using each predictor. For an individual branching in each decision tree, the gain denotes how much information is obtained by performing the split, measured by how much it decreases the prediction error:
where G{L,R} and H{L,R} describe the first and second derivatives of the loss for all samples that end up in the given node of the tree, and λ (L2-loss) and γ (minimum loss reduction required for further splitting) are regularization terms. To investigate the differences between the willing versus the vaccine hesitant individuals in the most important variables, we performed post hoc inspections of the differences in the distributions of these variables across the two groups.
Independent sample replication
For replication, we used a large open-source study from the UK collected during the COVID-19 pandemic using identified variables resembling those in our original dataset [23]. To maximize the overlap of variables in the UK dataset and the main (Norwegian) dataset while retaining a large enough sample, we used the data collected at wave 5 (collection period: March 24 to April 20, 2021) in the UK data. We trained a new model to predict vaccine hesitancy, encoded in the binary target variable W5_C19_Vax_Self, asking whether participants would take a vaccine for COVID-19 when it becomes available to them [23]. We selected all variables in this data set which resembled the 10 most important variables in our model trained on the Norwegian dataset, resulting in the selection of 18 variables from the UK data (Fig. 2 and Additional File: Table S3). Also here, we split the data into a test split and a training split (ntrain = 490, ntest = 244) and performed an inner fivefold cross-validation to find optimal hyperparameters [43]. The hyperparameter settings tested were the same as for the original model (Additional File: Table S2).
Thematic analysis
Without insight into the quantitative design or analysis of the material, the second and third authors independently analyzed the qualitative survey material. Out of the 248 vaccine hesitant subjects in the Norwegian sample, 53 filled out the open-ended question: “If you did not get vaccinated against COVID-19, could you please explain what contributed to you not wanting to get vaccinated?”. Of the 53 responses, one was removed as it was too limited to analyze (the respondent merely answered “no”). We were left with 52 extracts (range 4 to 206 words, mean response word length 51 words), male 9, \(\overline{age }\) 51.8, range 20–70; female 43, \(\overline{age }\) 40.3, range 20–84.
We adopted a template analysis approach to thematic analysis [28, 49] with a critical realist epistemological stance [50]. Aiming for transparency, we have incorporated an audit trail (as per for example: [51, 52]) to allow readers access to and overview of the analytic process (see Additional File: Document 2). The second and third author separately coded all the qualitative data material for manifest meaning and latent meaning. Based on this, we developed an initial template in the form of an elaborate, hierarchical coding template (8 superordinate codes, 2–6 subordinate under each, and up to 3 sub-subordinate codes, with a total of 50 codes across those three levels; Additional File: Document 2). This initial coding template was developed inductively to allow for open analysis and combating the risk of “foreclosure of analysis” [53]. Having developed the template, the second and third author separately coded the whole dataset using the template. Of 317 coding instances, 282 coding instances overlapped at main theme level (88.96%) between the authors, and 260 overlapped at sub-theme level (82.02%). Where the authors had coded differently, this was resolved through discussion and refinement of the coding template. Thereafter, and based on the separate coding and the discussions of the coding, we generated the final coding template, presented as a hierarchical thematic map, consisting of six main themes, 2–5 subthemes under each, and 0–6 sub-subthemes (see Fig. 3 for overview). All extracts used in the article are translated from Norwegian and anonymized to maintain confidentiality.
Open science, transparency, and reproducibility
The machine learning analyses were performed using Python 3.8.6, with our code openly available. The Jupyter Notebook documentation of the full procedure and findings can be found here (https://osf.io/nbrwz/), where also the visualized plots are readily viewable upon opening the code files in a matching coding environment (e.g., Visual Studio Code, Jupyter Notebook). The audit trail of the thematic analysis can be found in Additional File: Document 2, which provides a transparent documentation of the analytical process in a step-by-step manner [52, 54]. The ethical approval for the Norwegian dataset precludes submission of data to public repositories. The UK data is openly available and can be found at the online repository of the Center for Open Science (https://osf.io/v2zur/).
Results
Among the 2926 participants eligible for the study in the Norwegian sample, ages ranged from 18 to 86 years (\(\overline{age }\) = 37.91), with 2332 (79.69%) being female, 179 of ethnic minority status (6.16% non-white Norwegian), and 1767 (60.39%) having a university degree. A total of 248 individuals (8.48%) reported hesitance to vaccinate. The distribution of these demographic variables in the vaccine hesitant group is reported in Additional File: Table S4, and the percentage of missingness among variables with missing values in Additional File: Table S5. The percentage of participants reporting preexisting mental health conditions in this sample was 17.98%, representative of the known rate of psychiatric disorders in the Norwegian adult population, which is between 16.66 and 25.00% [55]. The quota of participants sampled from each region of Norway was further proportional to the respective region’s size [30].
Predictive performance
In the independent test set of the Norwegian sample, the best model achieved an AUC of 0.94, corresponding to a balanced accuracy (with an adjusted classification threshold, see Methods) of 86.27% (Table 1 and Fig. 1). The model was able to correctly identify a large portion of those willing to vaccinate (Specificity = 0.98) and further a substantial amount of those hesitant (Sensitivity = 0.81). Partially due to the class imbalance, the positive predictive value was low (Precision = 0.48). The impact of class imbalance on model behavior was further emphasized in a F1-score of 0.63 and an AUPRC of 0.72, presenting more modest results than the AUC in the Norwegian sample. Overall, when using an appropriate classification threshold, the model performed well at discerning vaccine hesitant from willing participants.
Influential predictors
The importance of the individual predictors were assessed based on the resulting information gain from their inclusion in the model (see Methods). The 10 variables most influential for predicting vaccine hesitancy are all listed in Fig. 2a. The variable yielding the highest predictive utility was overconfidence in one’s ability to avoid the COVID-19 virus. Post hoc analyses (Table 2 and Fig. 2b) revealed that the distribution of responses for this variable in the willing subgroup of the test set was narrow (modewilling = 1, SDwilling = 0.59), reflecting that most vaccine willing individuals showed similar extents and displayed low levels of this belief. In the vaccine hesitant group, responses were generally more spread out, with a greater proportion of subjects shifted toward having higher confidence in their ability to avoid the virus (modehesitant = 3, SDhesitant = 1.22), as portrayed in Fig. 2b. Examples of other influential predictors of hesitancy included fear of side-effects due to illness, distrust in information about vaccines from health officials, doubts about the efficacy of vaccination in both mitigating transmission in society and protecting against infection, believing in the superiority of natural immunity over vaccination, that vaccines were developed too fast to be safe, governmental distrust, and minimization of COVID-19 as a societal problem.
Role of the key predictors in the model predicting vaccine hesitancy in the Norwegian sample. a Variable importances were calculated based on information gain in the training set. b The distribution for each predictor is visualized based on the hold-out test set. The first nine variables in Figure 2b are ordinal variables, ranging from 0 to 5 (Completely Disagree to Completely Agree for variable 1–3 and 5–8; and Not at all probable to Highly probable for variable 4; and Not at all serious to Very serious for variable 9), whereas variable 10 was continuous, ranging from 0 to 100 (Not risky at all to Maximally risky)
Notably, all 10 key predictors of vaccine hesitancy were cognition-related and attitudinal variables, and a similar patterns of differences in response distributions were identified for the 9 other key predictors (Fig. 2a, b) as for the avoidance overconfidence variable, revealing more similar beliefs held in the willing group (typically toward one extreme of the scale) versus more scattered belief patterns in the hesitant group (often with a shifted mode toward either the center or the opposite extreme).
Independent sample replication results
To further validate our findings, we replicated our predictive analysis in a representative sample from the UK which included a similar set of variables (n = 734, \(\overline{age }\) = 40.34, nfemale = 419 (57.08%), 14.47% being of non-white British or Irish ethnicity, 26.98% with an undergraduate university degree or higher, 18.12% reporting a pre-existing treatment history with mental health problems). A total of 109 of the 734 participants (14.85%) reported hesitance to vaccinate. The distribution of demographic variables within the vaccine hesitant group can be found in Additional File: Table S4. We selected 18 variables which most closely resembled the top 10 influential variables identified in the predictive model of Norwegian population (Additional File: Table S3), and fit new models using an equivalent data splitting strategy (ntrain = 489, ntest = 245) and inner cross-validation procedure. Here, the best performing model achieved an out-of-sample AUC of 0.98, AUPRC of 0.89, F-score of 0.72, and a balanced accuracy of 89.96% (Table 1), outperforming the model trained on Norwegian data. In general, beyond the availability of continuous versus ordinal predictors yielding greater statistical power, the differences between hesitant and willing subgroups were more clearly pronounced in the distributions of the predictors in UK versus the Norwegian sample (Additional File: Fig. S1b), yielding an improved prediction. That is, greater polarization in the vaccine-related cognitions and attitudes between the hesitant and willing groups were observed in the UK versus Norway. Compared to the Norwegian model, the UK model had a similarly high specificity (0.98 vs 0.97, Norwegian vs UK sample, respectively) and recall (sensitivity; 0.81 vs 0.83), but significantly higher precision (0.48 vs 0.79). Overall, these results revealed that the predictors identified in the Norwegian population generalize to the UK population.
Thematic analysis results
To get more in-depth insight into the participants’ underlying reasons and own explanations of their COVID-19 vaccine hesitancy, the open-ended survey responses (n = 52) available in the Norwegian sample were analyzed using a template analysis approach to thematic analysis, resulting in six main themes. Respondents often provided multiple rather than a single reason underlying their vaccine hesitance (an overview of the responses with participant numbers is available in Additional File: Document 2). Figure 3 presents the full thematic map including the main themes and both levels of subthemes, with Table 3 embodying the main themes and the first subtheme level including illustrative quotes from the respondents as characteristic examples for each subtheme.
Theme 1, Unnecessary vaccines (n = 17, prevalence of explanation: 32.69% of the qualitative vaccine hesitant sample), consisted of statements where respondents did not view the vaccines as necessary, either since they did not perceive COVID-19 as dangerous or did not see themselves as being in the risk group. Theme 2, Inefficient vaccines (n = 19, explanation prevalence: 36.54%), concerned respondents’ views of the vaccines as not offering much protection or mitigating transmission, as well as beliefs disqualifying the vaccines as real vaccines. Theme 3, Frightening vaccines (n = 32, 61.54%), was the most prevalent motive provided, where fear of the side-effects of the vaccines were emphasized, including worry about both potential short-term and long-term side-effects, fear of not getting healthcare follow-up if needed after vaccination, and worry about the approval of the vaccines as being too quick to be safe. Theme 4, Distrust and polarization (n = 18, 34.62%), characterized participants who displayed distrust in the authorities’ vaccine handling, in the pharmaceutical industry, or the media’s portrayal of the vaccines. Here, some respondents mentioned that the polarizing and stigmatizing portrayals of the unvaccinated was also a reason for becoming more reluctant to get vaccinated. Theme 5, Alternatives to getting vaccinated (n = 15, 28.85%), included the beliefs and measures participants listed in handling COVID-19 instead of getting vaccinated, including perceiving natural immunity as a better alternative than vaccination, seeing potential deaths from COVID-19 as the course of nature, taking own health measures such as vitamin supplements, avoiding potential sites of infection such as crowded places, as well as getting overwhelmed with the choice of vaccination and the information overload surrounding the topic and thus mentioning that it was easier to not take a stance about vaccination. Finally, theme 6, Reasons related to vaccines in general (n = 12, 23.08%), included a general fear of needles, aversion of vaccination related to an existing disease such as eating disorders, and negative experiences with previous vaccinations. Combined, these results map out different underlying motives that were provided related to why hesitant adults did not wish to get vaccinated.
Discussion
Using two independent analytical teams and datasets across different countries during the COVID-19 pandemic [23, 30], this study aimed to identify a core set of modifiable predictors of vaccine hesitancy in comparison with other variables previously found to be related to this phenomenon. Extending beyond traditional limitations of the predictive paradigm, we further conducted independent qualitative investigations aimed at understanding hesitant individuals’ articulated motives underlying their vaccine hesitance.
Among the 111 variables investigated, our predictive analyses in a sample of Norwegian adults revealed that an accurate prediction of vaccine hesitancy can be achieved through 10 key factors. In line with calls in the literature underscoring the importance of investigating the utility of identified predictors across independent samples [14], we replicated this high prediction accuracy using a comparable set of variables in an independent sample from the UK [23]. This supports the robustness and generalizability of the findings across European populations and corroborates the utility of the identified variables as influential predictors of vaccine hesitance.
Overall, our mixed methods investigation identified five common domains of modifiable risk factors and psychological processes tied to vaccine hesitancy that overlapped across the predictive and qualitative approach.
The first domain concerned an illusion of invulnerability, where overconfidence in one’s ability to avoid the COVID-19 virus and belief in the superiority of natural immunity above vaccination were identified as prominent predictors of hesitancy. This is consistent with a recent study identifying a desire to develop natural immunity and perceiving not needing vaccination as key predictors of hesitancy [56]. The thematic analysis further identified beliefs of not being in a risk group as a motive for not getting vaccinated. This identified underestimation of the risks the SARS-CoV-2 virus suggests a need for targeted communication strategies, which could address these misconceptions by emphasizing the unpredictable nature of novel emergent viruses and the potential for severe outcomes, even for healthy individuals [57, 58]. We also identified hesitant adults reporting that they had taken their own alternative health measures against vaccination, including uptake of vitamin supplements as an alternative to vaccination. This finding highlights the need for evidence-based health literacy campaigns to dispel misconceptions, ensuring that individuals are equipped with accurate knowledge about effective preventive measures and the limitations of alternative health practices in conferring immunity against the virus [59].
The second domain of influential processes concerned health-related fears tied to vaccination, with stronger fear of side-effects, greater perceived risk of vaccination, and believing that the vaccines were developed too fast to be safe [57] predicting hesitancy. This underscores the need for public health measures communicating the rigorous systematic procedures underlying vaccine development, even when expedited [60]. Perceiving the vaccines as potentially harmful was the most frequently listed motive underlying hesitance among the participants. Our open-ended analyses further extend the literature by revealing that some participants were unwilling to vaccinate due to fears of not getting healthcare follow-up if needed after vaccination. This finding reflects a need for communication about the presence of post-vaccination support systems to address and alleviate such concerns, with the potential of fostering a greater sense of safety to mitigate these health-related fears.
The third influential domain of factors underlying hesitance concerned doubts about the efficacy of vaccination, including doubting vaccines’ ability to protect individuals against infection, and the efficacy of the vaccine in mitigating societal transmission overall [61, 62]. Given the evidence of the significant role that vaccination plays in reducing diseases and deaths worldwide (e.g., [63, 64]), this finding highlights the gap between scientific evidence and public perception of vaccinations across certain subgroups of the population. Future studies would do well to combine strategies both aimed at identifying these subgroups and tailored ways to minimize this gap in these respective groups of individuals toward increasing vaccine uptake.
Fourth, degree of trust in official entities was identified as an important predictor of hesitancy. Here, both lower levels of governmental trust in general, and less trust in the information provided by health-care officials about vaccination specifically, predicted vaccination hesitance, highlighting the important role of systemic trust in fostering large-scale behavior change [65, 66]. One strategy that has previously been identified as effective in building trust includes engaging with subgroups through community leaders [67,68,69], in addition to setting up arenas of dialog allowing for open discussion and addressal of raised concerns [68].
The fifth domain of psychological processes strongly tied to vaccine hesitancy concerned minimization and denial of COVID-19 as a societal problem [62, 70]. While this highlights a general need to combat pandemic-related myths, a recent randomized controlled trial identified that information-based interventions emphasizing personal benefits of vaccination had a greater effect in changing hesitance than information provision pertaining to the societal level, such as the collective benefit of vaccination [71]. Combined with the identified predictors of hesitancy in the present study, these results imply that directing public health information toward individually oriented dimensions such as the illusion of invulnerability against the virus, ways to address health-related fears tied to vaccination, and doubts concerning vaccination efficacy to protect oneself against infection, may prove most efficient in modifying hesitance and increasing vaccine uptake.
Beyond these predictors, a range of novel processes underlying vaccine hesitancy during the COVID-19 pandemic were identified through the analysis of open-ended responses. Several adults noted the media’s impact on their vaccine hesitancy, pointing at cases presented in alternative media sources portraying individuals developing illnesses following vaccination. Given the known cognitive biases tied to vaccine hesitancy which can easily be amplified by media presentations, including availability bias where more vivid and emotionally memorable events are attributed higher weight and are more easily recalled [72], this finding highlights the critical role and responsibility of media outlets as mediators of the public’s perception of vaccination. Moreover, important nuances emerged for the unwillingness to vaccinate among certain individuals, including a general fear of needles, negative experiences with previous vaccinations, and aversions to vaccination related to underlying illness (e.g., eating disorder). This finding suggests the importance of screening for underlying psychiatric conditions and fears which may relate to hesitance, including fear of needles, with a range of effective psychological interventions available for such phobias (e.g., [73, 74]).
The open-ended analysis also identified a hesitant subgroup of adults perceiving disease, infection, and death as part of “the course of nature.” Moreover, adults reported being overwhelmed by the hassle and overload of information around vaccination as a reason for their hesitance, highlighting the importance of identifying the appropriate dosage of information delivery in public health interventions [75, 76]. Notably, some individuals reported polarizing and stigmatizing portrayals of unvaccinated individuals as a key reason for becoming increasingly unwilling to get vaccinated. These findings highlight how stigmatizing portrayals can create an unfavorable “us vs. them” mentality, alienating unvaccinated individuals and making them more resistant to vaccination campaigns, underscoring the necessity for the media, governments, and healthcare communicators to avoid polarizing presentations [77].
While the responses of vaccine hesitant individuals on the identified predictors were tilted toward the opposite extreme compared to the responses of willing individuals, these responses were generally more spread out, indicating more heterogenous attitudes and beliefs in the hesitant compared to vaccine willing individuals. This highlights that these variables perform better in predicting willingness to vaccinate compared to hesitancy, highlighting the need for more research toward identifying additional predictors more strongly predictive of hesitance.
Notably, this study investigated factors related to vaccine hesitancy in the context of the COVID-19 pandemic and in relation to vaccines developed against SARS-CoV-2. There is evidence to support that many of the identified risk factors, including trust in governments and health authorities [78], safety concerns, fear of side-effects, and perceived risk of vaccination [72], extend across different vaccines and diseases [72, 78]. The extent to which other risk factors identified in this study can extend across different vaccines warrants further scrutiny and must be investigated in future studies.
Strengths and limitations
The present study includes several strengths, including its mixed methods approach using two independent set of researchers who were blind to the investigation procedures and analytical results of one-another, the large-scale investigation of a topic of concurrent and future relevance, and replication of the results in a large independent sample from another nation. This replication and the prediction accuracy across independent samples further corroborates the identification of central mechanisms related to vaccine hesitancy pertaining to the adult population. A notable strength of this study includes that the identified processes related to hesitancy were all factors that are loanable to manipulation by public health interventions. Unlike demographic risk factors such as one’s age group, these modifiable risk factors and processes can be actively modified through public health campaigns, providing key actionable steps for governments and health officials on the route to combating this health-deteriorating global problem. Moreover, in addition to open documentation and code of the full workflow for the machine learning model, we adhered to open science and transparency recommendations in qualitative research [54] by including an audit trail of the thematic analysis to document the analytical process in a step-by-step manner.
This study also includes several limitations. First, the recruitment procedure could have led to self-selection of specific subgroups above others, such as older adults with greater computer use experience. Additional efforts were undertaken to reduce this bias by also recruiting through platforms more accessible through the elderly population. The Norwegian sample was skewed toward oversampling of females and individuals with higher education. Our results were nonetheless replicated in an independent representative sample from the UK, highlighting the limited impact of this skewed sample on our results. Our out-of-sample replication only provides an indirect external validation of the identified predictors, as partial differences between variables across the datasets resulted in the training of a new model in the UK sample using insights from the Norwegian sample, rather than directly testing the Norwegian model on the UK data. This highlights another limitation of this study, with a more direct validation warranted in future research efforts using datasets with fully comparable questionnaires. While adjusting the classification threshold obtained via the ROC curve has been identified as a suitable solution for addressing class imbalance [48], other methods, such as those relying on the Precision-Recall curve, could have been applied. Nonetheless, the identification of influential predictors and selection of the best performing model was based on the AUC, which is unrelated to classification threshold adjustment. As we do not know the extent to which participants’ expressed vaccine hesitancy translated to their real-world vaccination behavior, the sole use of self-report measures is another limitation of this study, calling for future studies based on electronic health records and objective vaccination records. While the open-ended question enabled triangulation and supplementing the machine learning analysis with additional insights about vaccine hesitancy, in-depth interviews would have provided greater nuance and detail about individuals’ motives underlying their hesitancy. Finally, while we investigated out-of-sample replication in an independent sample from another European country, the extent to which these results can be replicated in non-Western cultures and low- and middle-income countries remains to be investigated [79].
Conclusions
This study identified modifiable psychological processes underlying vaccine hesitance during the COVID-19 pandemic, which could function as targets in evidence-based health literacy campaigns aiming to address misconceptions and fears related to vaccination toward increasing vaccine uptake. Investigating adults across Norway and the UK, we identified five domains of psychological processes predicting vaccine hesitancy, including illusion of invulnerability, vaccine efficacy doubts, mistrust in health officials, minimization of COVID-19’s societal significance, and vaccine-related health fears. Additionally, the portrayal of rare cases amplifying fear across alternative media sources, in addition to stigmatization of unvaccinated individuals in the mainstream media, were highlighted as other underlying motives leading to vaccine reluctance and polarization. These findings, consistent across two independent European samples, underscore the importance of addressing these modifiable factors in targeted public health campaigns to mitigate vaccine hesitance.
Data availability
The UK data supporting the conclusions of this article is openly available and can be found at the online repository of the Center for Open Science (https://doiorg.publicaciones.saludcastillayleon.es/10.17605/OSF.IO/V2ZUR), entitled ‘COVID-19 Psychological Research Consortium (C19PRC) Panel Study’ by McBride and colleagues. For the Norwegian data (MAP-19), the received ethical approval from the Norwegian Centre for Research Data (NSD) precludes submission of raw data to public repositories. Access to the data can be granted from the principal investigator Omid V. Ebrahimi following ethical approval of a suggested project plan for the use of data granted by NSD and REK.
Abbreviations
- AUPRC:
-
Area under the precision-recall curve
- MAP-19:
-
Mental Health and Adherence Project
- NSD:
-
Norwegian Centre for Research Data
- REK:
-
Regional Committee for Medical and Health Research Ethics
- ROC AUC:
-
Area under the receiver operating characteristic curve
- SARS-CoV-2:
-
Severe acute respiratory syndrome coronavirus 2
- XGBoost:
-
Extreme Gradient Boosting
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Acknowledgements
We wish to thank our participants in the MAP-19 study for their valuable time and efforts in contributing to more than 2 years of data collection. We further wish to express our gratitude to the investigators of the COVID-19 Psychological Research Consortium for their major service to the scientific community in providing an open and accessible dataset on a critical topic of investigation.
Funding
Open access funding provided by University of Oslo (incl Oslo University Hospital) No funding was received for this study. Our work was supported by grants from the Research Council of Norway (Grants: 288083, 314843). The authors were funded through their positions at their respective institutions.
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OVE: conceptualization, investigation, project administration, funding acquisition, methodology, data curation, formal analysis, validation, visualization, writing—original draft, writing—review and editing. EMS: methodology, formal analysis, writing—original draft, writing—review and editing. SMM: methodology, formal analysis, writing—review and editing. SUJ: investigation, project administration, funding acquisition, writing—review and editing. AH: investigation, writing—review and editing. SB: writing—review and editing. OAS: writing—review and editing. LTW: writing—review and editing. EHL: Conceptualization, methodology, data curation, formal analysis, validation, visualization, writing—original draft, writing—review and editing. All authors read and approved the final manuscript.
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This study was ethically approved by The Norwegian Regional Committee for Medical and Health Research Ethics (REK; reference: 125510) and the Norwegian Centre for Research Data (NSD; reference: 802810). All participants provided their consent for their data to be used in this research.
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Supplementary Information
12916_2025_3953_MOESM1_ESM.pdf
Additional File 1: Fig. S1. Role of the key predictors for predicting vaccine hesitancy in the UK sample. (a) The variable importances were calculated based on information gain in the training set. (b) The distribution for each predictor is visualized based on the hold-out test set. All top ten predictors were continuous, ranging from 0 to 100 (Completely disagree to Completely agree for variables 1-2, 6 and 9-10; Not at all to Completely for variables 3-5 and 7; and Not at all threatened to Extremely threatened for variable 8).
12916_2025_3953_MOESM2_ESM.pdf
Additional File 2: Table S1. Variables used in the data splitting procedure. Table S2: Hyperparameters and the values tested during tuning. The highlighted values are those that produced the best performing model. Table S3: The variables used in the independent sample replication in the UK dataset along with their corresponding variables in the Norwegian sample. Table S4: Proportion of vaccine hesitant individuals (n = 248 in Norway and n = 109 in UK) within different demographic subgroups. Table S5: Percentage of missingness among the variables with missing values across the vaccine hesitant and vaccine willing subgroups.
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Ebrahimi, O.V., Sandbakken, E.M., Moss, S.M. et al. Modifiable risk factors of vaccine hesitancy: insights from a mixed methods multiple population study combining machine learning and thematic analysis during the COVID-19 pandemic. BMC Med 23, 155 (2025). https://doiorg.publicaciones.saludcastillayleon.es/10.1186/s12916-025-03953-y
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DOI: https://doiorg.publicaciones.saludcastillayleon.es/10.1186/s12916-025-03953-y